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Click on 'Choose your own settings' to find out more about our cookies and adjust your preferences. By clicking on 'Accept and continue', you are agreeing to the use of all cookies as described in our cookie policy.

This website uses different kinds of cookies. Some cookies are placed by services from third parties that appear on our pages. You can change or withdraw your consent at any time by deleting the cookies in your browser. You can find further information in our cookie policy.

Functional cookies
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Analytical cookies
A good website is never finished. We use statistics cookies to analyse the way visitors use our website. This allows us to see what works well and where there is room for improvement.

It is always possible to request a credit refund from your OV-chipkaart.

How you request a credit refund depends on your card type (anonymous or personal) and the status of your card (expired or not yet expired). The tool below will guide you through.

Applying for a credit refund