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Forms

Below you will find frequently used forms. Did you know that you can also manage many of these things through your account?

Service

Form

Online

Renew expired personal card

Renew expired card

Renew online

Replace broken personal card

Apply for a replacement card

Replace online

Credit refund of expired anonymous card

Credit refund anonymous card

Online refund

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Credit refund of broken anonymous card

Credit refund anonymous card

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End card deceased card holder

End personal card and request a credit refund

Call: 0900-0980 or arrange it online via Closure

Apply for automatic reloading

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Apply online

Change or end automatic reloading

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Change/terminate online

End active card and credit refund

End card and request a credit refund

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Change details on card

Apply for a replacement card

Replace online

Credit refund of an expired card

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Request online